What to expect during your visit
We understand that if you need a food bank, you are likely experiencing challenges in your life. In order to make your experience positive, LDFB staff and volunteers strive to create a positive environment for our clients.
When you arrive for your appointment please enter through the glass doors at the front of the building (facing the railway tracks).
Guidelines for Appointment
The LDFB is operated on an APPOINTMENT ONLY basis for food hampers on Mondays, Wednesdays and Fridays, from 8:30 a.m. to 4:00pm. (CLOSED HOLIDAYS) Clients must call the day of hamper pick up for appointment. We do not pre-book appointments.
For clients who require food assistance, the following information is required upon intake at every visit:
- Full Names of all individuals/members living at that address.
- ID for all individuals/members living at that address.
- Provide the required information each time the LDFB services are requested, including current proof of residency (power or gas bill), dated for the month being accessed.
- Source of income
- What circumstances have led to the need for food assistance?
We ask questions to fully understand your situation. With the details you provide we can often identify and suggest other available community resources and programs to help in addition to food hampers. Clients are encouraged to use all resources available to them.